Director, Process Transformation GBS
AptarGroup Sant Cugat del Vallès
Experteer Overview
As Process Transformation Director, you will lead digital, analytics, continuous improvement, and change capabilities for Global Business Services, ensuring robust internal controls. You will build and execute the GBS Digital Roadmap, drive automation, and enable data-driven decision-making across regions.You’ll serve as the strategic conduit between GBS, the business, and IS to accelerate transformation across service lines. You will champion modern, digital ways of working, with a strong emphasis on governance and change adoption. This role combines leadership, process optimization, and technology delivery to elevate GBS maturity and performance.
Compensaciones / Beneficios- Develop and maintain the GBS Digital Roadmap aligned to enterprise priorities and drive automation opportunities (RPA, workflow, system optimization).
- Lead a team of Digital and System Experts managing configuration, optimization, and support of GBS systems (e.g., Blackline, SmartClose).
- Act as primary IS interface for digital initiatives and technology delivery; pilot new capabilities.
- Oversee centralized KPI & Analytics, ensure standardized dashboards and data governance with SOX compliance.
- Lead change management strategy, engagement, and training to ensure adoption across global rollouts.
- Build and lead CI capability, partner with GBPOs for governance, and drive Lean and value-stream improvements.
- Partner with PMO, GBPOs, Operations, the Business and IS to deliver end-to-end transformation and harmonize regional processes.
- Develop and mentor a high-performing team; shape skill development and career paths for digital roles.
- 8+ years coordinating Digital / IS projects with business, transformation, or digital transformation
- Strong background in digital tools, automation, and system configuration/optimization
- Experience with end-to-end processes (P2P, O2C, R2R, HR services, etc.)
- Proven success in managing global change and transformation programs
- Strong stakeholder management in a complex matrix organization
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