Key Account Manager
KONE Madrid
Experteer Overview
As a Key Account Manager at KONE, you will build and manage long-term partnerships with national strategic clients, acting as the single point of contact. You will develop account plans, oversee agreements, and coordinate cross-functional teams to drive value-based solutions.Your role supports sustainable urban mobility while ensuring compliance and excellent client service. This position offers exposure to national-scale accounts and a culture focused on collaboration, inclusion, and growth.
Compensaciones / Beneficios- Develop and execute Account Plans and budgets with key clients, focusing on value-based selling
- Manage commercial risks and ensure compliance with KONE business guidelines
- Handle customer complaints with professionalism, ensuring timely resolution
- Oversee national agreements and manage a portfolio of strategic contracts
- Collaborate with Area Leaders to define account strategies and mobilize internal teams toward shared goals
- Spanish mother tongue; fluent in English
- Excellent influencing skills
- Customer-focused mindset with a results-driven orientation
- Strong proficiency in MS Office and CRM tools
- healthy work-life balance
- opportunities for national and international experiences
- inclusive culture
- professional and personal growth
- commitment to equal opportunity
- ethical business practices
Madrid
clave que impactan directamente en el crecimiento de la organización.
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