HR Operations Manager
Company: AnyTech365
Location: Spain – [Marbella / Torremolinos / Hybrid or On-site]
Contract type: Permanent
⏰ Working hours: Full-time
About AnyTech365
AnyTech365 is a leading international IT support services company, operating in a multicultural, fast-paced, and continuously growing environment. We are committed to innovation, operational excellence, and placing people at the heart of our success.
Role Overview
We are looking for an experienced HR Operations Manager to lead and optimize Human Resources operations within a high-volume, technology-driven contact centre environment. This role acts as a strategic business partner, ensuring compliance with Spanish labor legislation while delivering an efficient, consistent, and high-quality employee experience aligned with global corporate standards.
Key Responsibilities- Lead and oversee daily HR operations, including hiring, contract extensions, contractual changes, terminations, and employee documentation.
- Ensure full compliance with Spanish labor law and applicable collective bargaining agreements.
- Supervise and coordinate payroll processes, including variables, incidents, and external payroll providers.
- Manage onboarding and offboarding processes in high-turnover environments.
- Monitor and control working time, shift management, vacations, and absenteeism.
- Lead, coach, and develop the HR Operations team.
- Coordinate external vendors (payroll providers, occupational risk prevention services, mutual insurance companies, employee benefits).
- Prepare and present HR KPIs and reports to senior management and international stakeholders.
- Participate in internal audits, labor inspections, and global corporate projects.
- Drive continuous improvement, standardization, and digitalization of HR processes.
- Bachelor’s degree in Labor Relations, Law, Business Administration, Psychology, or a related field.
- Minimum 5 years of experience in Human Resources, with at least 2–3 years in HR Operations roles.
- Previous experience in call centers, contact centers, or high-volume environments is highly valued.
- Advanced knowledge of Spanish labor legislation.
- Strong experience in payroll, Social Security, and employment contracts.
- Hands-on experience with HRIS and time & attendance systems.
- Fluent English (C1 level or equivalent) — daily use in meetings, reporting, and written communication.
- Highly organized, analytical, proactive profile with strong leadership and communication skills.
- Permanent contract within a stable and growing international company.
- Competitive salary aligned with experience.
- Hybrid or on-site working model, depending on the role.
- Multicultural, dynamic, and innovation-driven environment.
- Real opportunities for professional growth and development.
Recruitment Process
If you are looking for a key HR leadership role within a fast-paced, international technology environment, we would love to hear from you.
Please send your CV to: hr@anytech365.comReference: HR Operations Manager – AnyTech365