Global Capability Owner (m/f/d) - Back Office Integration Digital Solutions

Experteer Overview

You drive capabilities to make Roche Diagnostics operate like a software company, with global process ownership and continuous improvement. You work across product, domain, and IT teams to deliver scalable, compliant solutions. This role offers impact at scale in a mission-driven, collaborative environment.

• Lead design, development, deployment, and automation of processes and solutions for Roche Diagnostics' software-like operations
• Implement and execute the end-to-end strategy in collaboration with product teams, domain processes, IT, and affiliates
• Drive future capabilities to support a software-based business and integrate product world with back-office
• Own global end-to-end processes across the division and act as a role model/coach
• Provide Level 3 support for operational issues and ensure rapid investigation and resolution
• Transfer process expertise to deployment and services teams and key users
• Develop global state-of-the-art processes with a focus on customer experience, governance, and simplicity
• Embed metrics/KPIs in processes and pursue targeted improvements
• Lead governance, prioritization, and change management with global and local stakeholders
• Oversee program and project management, roadmap realization, and agile leadership
• Ensure run-phase stability, compliance, and integration of the Software Monetization Platform
• Carry out revenue and financial integrity responsibilities and collaborate with cross-functional troubleshooters

• Bachelor in Business Economics and/or Business Informatics/Information Technology or equivalent experience
• Master’s degree preferred
• Fluent in English; other languages beneficial
• Proven SAP SD and FI expertise; MM experience is a plus
• Minimum 7 years in commercial/finance functions, BPM, service operations, and project support
• Experience in international and intercultural environments
• Strong analytical, communication, and problem-solving skills
• Solid methodological background (SAFe, LEAN, SCRUM) and change management
• Customer-focused, compliant, and proactive continuous improvement mindset
• Willingness to travel up to 30%

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