Team Leader - Homes Supply Project

Description: About the Project

Airbnb has chosen Teleperformance Spain to manage its new Homes Supply (EMEA) program, launching in 2026. This is a strategic win for TP: a global brand, a scalable sales-driven model, and strong long-term growth potential. The program focuses on:

• Host Acquisition: Recruiting new professional hosts across key EMEA markets through proactive outreach and onboarding.
• Account Management: Optimizing existing host portfolios to improve listing quality, increase availability, and drive retention.
• Supply Growth: Directly contributing to inventory expansion and revenue growth within the Airbnb ecosystem.

This initiative positions TP Barcelona as a leading EMEA hub for sales-focused programs and offers significant career growth opportunities.

As Team Leader, you will lead the commercial engine of one of TP’s most strategic new programs. Your responsibilities will include:

• Overseeing the full sales cycle across multiple EMEA markets.
• Driving outbound pipeline generation and ensuring consistent host acquisition performance.
• Leading high-quality consultative engagements with professional property managers.
• Collaborating with Airbnb’s Growth and Marketplace teams to refine targeting strategies and optimize outreach cadences.
• Building and scaling a high-performing multilingual sales team from the ground up.
• Leveraging data-driven insights to improve acquisition workflows and performance.

Requirements:

• English level: Proficient (C1)
• Preferred secondary language: Italian, Spanish, or French
• Additional languages are a plus
• BA/BS degree or equivalent practical experience
• Good people skills
• Strong presentation, analytical and problem solving skills
• A team player with strong leadership, analytical and communication skills
• Consultative sales knowledge (BANT) is a plus
• Passionate about sales, technology and the internet, with a desire to learn and develop
• High emotional intelligence

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
• AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
• Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

Offer:

• This role offers significant exposure to cross-market leadership, B2B sales strategy, and marketplace growth, making it one of the most impactful career opportunities within TP Spain.
• Salary of 35.000€ gross/year + up to 5.000€ gross/year in performance bonus

• Be at the forefront of a globally visible, high-growth initiative.
• Direct collaboration with Airbnb and TP global leadership.
• Opportunity to shape and scale a new sales-driven program.
• Built-in expansion runway for rapid promotions and career development.