Business Excellence Lead - Aesthetics

Experteer Overview

You’ll oversee CRM/BI initiatives and territory design, driving cross-functional collaboration and data-driven decision making. This is a strategic, impactful role at Allergan Aesthetics within a global AbbVie ecosystem.

• Mentor and manage SFE, Training, CRM, and BI staff to deliver effective services across the business
• Collaborate with Sales Lead to implement best practices and optimize deployment of sales resources
• Define customer profiling/segmentation strategies and measure success of approaches
• Lead projects to optimize coverage of key accounts and territory redesigns for maximal impact
• Develop KPIs and metrics with BI to track sales performance across franchises
• Stay current on Salesforce deployment trends and contribute to incentive design with regional teams
• Lead CRM/BI projects, ensure adoption, training, and alignment with business plans
• Support recruitment and training needs for sales operations roles; coordinate with HR and country leadership
• Represent the country on regional boards and relay regional international initiatives to the business
• Research and implement training interventions to improve selling and account management capabilities
• Plan capability development with Country Training Manager and commercial leadership

• Bachelor's or Master's in Life Sciences, Business, or related field (preferred)
• Experience in sales intelligence/salesforce effectiveness/operation/analytics in Pharma, Healthcare or FMCG
• Senior/second-line sales management experience preferred
• Proven track record managing large cross-functional/multi-brand projects at country or international level
• Fluent in English (written and spoken)
• Strong analytical skills
• Excellent communication and organizational skills

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