Dutch-Speaking Technical Customer Service Agent

Lisbon, Portugal | On-Site | International Tech Support Project

• Relocation Support for Work-Permitted Candidates

How to Apply

Send your CV to can.dinler@cbtalents.org or Use Application form

Join an international customer experience team supporting innovative digital and technology solutions used by customers across Europe. We are looking for Dutch-speaking Technical Customer Service Agent who is passionate about helping users resolve technical issues and ensuring a smooth product experience.

This role is ideal for candidates who enjoy technical troubleshooting, customer interaction, and working in a fast-paced international environment.

• Provide technical customer support via phone, email, and chat in Dutch
• Assist users with product troubleshooting, technical questions, and account support
• Deliver clear and professional communication while resolving issues
• Maintain accurate records of interactions in internal systems
• Ensure high service quality and customer satisfaction
• Adapt quickly to new tools, updates, and product features

• C1/C2 Dutch (mandatory)
• English B2 or higher
• Strong communication and customer service skills
• Comfortable working in a dynamic support environment
• Open to feedback and continuous improvement
• Interest in technical troubleshooting and digital services

Work Schedule

• Monday – Friday: 08:00 – 20:00
• Saturday & Sunday: 08:00 – 17:00
• Days Off: 2 rotational days per week

• Base Salary: €1,100 gross × 14 months
• Performance Bonus: €135/month × 12 months
• Attendance Bonus: €120/month × 11 months
• Meal Allowance: €7.63/day

Additional benefits:

• Health insurance from day 1 (fully covered after 6 months)
• Paid training and onboarding
• International and multicultural work environment
• Career development opportunities

If you're ready for a new international opportunity, we'd love to hear from you...