Dutch Customer Service Agent-Premium Loyalty Program
Dutch Customer Service Agent | Premium Loyalty Program
Barcelona Poblenou | Hybrid**
Tasks
What you will do
Handle inbound calls and written cases in Dutch
Deliver a high-quality customer experience
Identify sales opportunities (financial products) in a consultative way
Work with multiple tools and properly document interactions
Requirements
Requirements
Native Dutch
Fluent English
Customer service experience (call center/multichannel is a plus)
Benefits
What we offer
Competitive salary + performance bonuses
Hybrid working model
Young, dynamic, and multicultural environmen
Office in Poblenou with a great rooftop terrace to relax, recharge, and enjoy your breaks
Training and development opportunities
Shift hours from Monday to Friday from 8h to 16h and from 12h to 20h, only two working weekends per month.
6 month contract and renewable to permanent after that period.
"ADM is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics."