General Manager

apartmentOTG placeLaguardia calendar_month 

Experteer Overview

In this role you lead OTG units at LGA, guiding day-to-day restaurant and CIBO market operations for multiple concepts. You drive guest satisfaction, staffing, and financial performance, shaping service standards and training across managers and crewmembers.

You work closely with cross-functional teams to uphold safety, food quality, and cost controls in a fast-paced airport environment. This is a strategic leadership role with a clear impact on guest experiences and unit profitability.

Compensaciones / Beneficios
  • Lead unit operations across multiple concepts to achieve high standards in food quality and guest service
  • Drive budgeting, cost and sales projections, and labor optimization weekly
  • Oversee staffing, scheduling, recruitment, and training for FOH and BOH teams
  • Ensure adherence to policies, safety standards, and Cunbo Markets operations in assigned quadrants
  • Mentor and supervise managers and crewmembers, assigning responsibilities and deadlines
  • Maintain positive work environment and safety culture; communicate OTG policies consistently
  • Monitor financial performance and implement cost-control measures to meet financial goals
  • Direct leadership development, training programs, and performance follow-ups with staff
  • Oversee CIBO Market operations and performance in assigned areas
  • Recruitment for FOH staff and ensure compliance with handbook and CBAs
  • Complete other tasks as assigned
Responsabilidades
  • 3–5 years of senior managerial experience in multi-unit concepts
  • 1–3 years of retail experience (convenience store) a plus
  • Proficient knowledge of P&L budgeting and forecasting
  • Strong culinary background; fine dining experience a plus
  • Demonstrated leadership, dependability, and ability to lead by example
  • Excellent verbal and written communication skills
  • Ability to work varied hours, including nights, weekends, holidays, and inclement weather
  • Commitment to OTG values and customer service excellence
Requisitos principales
  • PTO
  • Healthcare
  • 401k match
  • competitive compensation
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