Key Account Manager National Account Program- Venezuela

Experteer Overview

You shape account strategies, lead negotiations, and collaborate with internal teams to deliver seamless service. This position offers exposure to senior stakeholders and a chance to influence cross-functional outcomes in a dynamic, solutions-driven environment.

• Act as the main commercial contact for national key customers across all logistics solutions
• Manage the full customer lifecycle including relationship management, business development, negotiations and performance follow-up
• Develop and execute account strategies and growth plans aligned with customer goals and company objectives
• Identify, develop and close new business opportunities, including cross-selling and upselling
• Build strong relationships with customer stakeholders across supply chain, logistics and procurement
• Lead commercial negotiations, pricing discussions, and service agreements in collaboration with internal teams
• Monitor commercial performance including pipeline, revenue, wins/losses, and financial indicators; take corrective actions
• Ensure smooth onboarding and handover of new business into operations to meet expectations
• Conduct regular business reviews focused on performance, continuous improvement and innovation
• Collaborate with operations, pricing, customer care, and leadership teams to ensure consistent delivery

• Bachelor’s degree in Business Administration, International Trade, Economics, Supply Chain, or related field (paraphrased from ad)
• 2–5 years of experience in Key Account Management, Strategic Sales or Business Development in logistics or supply chain environments
• Strong knowledge of logistics solutions including air, sea, road, and customs-related services
• Proven track record in consultative selling, negotiations, and solution-based sales
• Ability to understand customer business models and competitive environments
• Strong stakeholder management skills, internal and external
• Strategic mindset with focus on results and commercial performance
• Excellent communication, influencing and presentation skills
• Ability to work autonomously and manage complex customer portfolios
• English level: Advanced
• Availability to travel as required

• high-visibility role
• career development in a global organization
• exposure to senior stakeholders
• dynamic, solutions-focused environment
• professional development opportunities
• global logistics setup