Salesforce Project Manager, hibrido

apartmentMichael Page placeBarcelona descriptionIndefinido calendar_month 

Salesforce Project Manager

The Project Manager is responsible for the successful planning, governance, and delivery of initiatives that enhance and evolve the global Salesforce CRM platform. Working within the Delivery team, the role ensures projects are delivered on time, within scope, and to agreed quality standards, while effectively managing stakeholders, risks, dependencies, and resources.

The Project Manager plays a key role in translating business requirements into structured delivery plans and ensuring outcomes align with strategic objectives and ongoing platform capability.

Key Responsibilities:

Develop, maintain, and execute detailed project plans for Salesforce initiatives, ensuring alignment with business priorities and delivery timelines.
Manage scope, schedule, and quality to ensure successful project outcomes.
Act as the primary point of contact for Product Owners and Delivery team.
Facilitate clear communication, status updates, and decision-making across multiple levels of the organisation.
Identify, assess, and proactively manage project risks, issues, and dependencies.
Implement mitigation strategies to minimise disruption and ensure timely delivery.
Lead cross-functional delivery project teams, including business analysts, developers, testers.
Foster collaboration, motivation, and accountability to achieve project goals.
Collaborate closely with third-party service integrators and partners to ensure projects are delivered on time and to the highest quality standards.
Maintain governance standards, including project documentation, reporting, and compliance with Customer Connect delivery framework.
Champion best practices, continuous improvement, and adoption of scalable delivery methodologies.
Track project performance against KPIs and success criteria.

Provide clear and accurate reporting to senior management and programme leadership.

Lead impactful Salesforce projects shaping our global CRM platform.

Join a high performing delivery team with strong partners and real growth.

Proven experience managing Salesforce or CRM implementation projects.
Strong project management skills (planning, scheduling, budgeting, risk, and issue management).
Experience with Agile delivery methodology.
Excellent stakeholder management and communication skills.
Ability to manage cross-functional teams, including technical and business resources.
Understanding of Salesforce architecture, capabilities, and best practices.
Experience working with third-party integrators and vendors.
Strong problem-solving and decision-making abilities.
Ability to translate business requirements into actionable delivery plans.
Knowledge of governance, compliance, and quality assurance processes.

Experience in change management, adoption, and training initiatives.

Preferred:

Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder, Salesforce Consultant).
Familiarity with Salesforce ecosystem tools (e.g., Marketing Cloud, Service Cloud, Sales Cloud, MuleSoft).
Experience in enterprise-level stakeholder engagement and executive reporting.
Strong knowledge of data migration, integration, and system architecture.

Experience managing multiple concurrent projects or programs.

A global organisation that has delivered a major CRM transformation, unifying processes through a single Salesforce platform.
Fully committed to innovation and continuous digital evolution, investing in scalable CRM capabilities and data driven decision making.

Collaborative, international environment with a dedicated Delivery team focused on quality, expertise, and impactful contributions.

Direct placement with a multinational end client.
Flexible hybrid work model.
Offices in central Barcelona.
Competitive salary ranging.

Comprehensive benefits package.

Salesforce, Marketing Cloud, Service Cloud, Sales Cloud, MuleSoft

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